- How should I burn my candle?
- After removing all labels and packaging you should trim the wick to 6mm. Place candle in a suitable container if it is fragranced that can allow for the build up of a melt pool, this helps attain a better scent throw. Parafin pillar candles should also be placed on a suitable plate / container etc. On first burn I would suggest only a one hour burn time and allow the candle to fully reharden before lighting again. This helps the candle burn more evenly. If your wick has moved out of center extinguish the flame and recenter it gently whilst wax is still soft.
- What are votives?
- Votive candles are small cylindrical candles. They melt into oil when lit, which requires them to be burnt in small glasses or cups made for this purpose.
- What are melts?
- Melts can be used in an oil burner instead of using oil. You only need a small piece of the melts to get a lovely aroma. I find the melts last longer as they don't tend to evaporate as quickly as the oil.
- I live outside your postal region but would like to place an order
- If you inbox me your details I will consider posting worldwide, however orders will not be sent out until payment has cleared.
- When can I expect to receive my order?
- Sometimes I have to buy in specific items such as fragrances as I don't stock all on my premises so you should expect your order aproximately 2 weeks from receiving cleared payment. If you are a regular customer I will make up once I receive your order so it will be ready to go once payment has cleared.
- What payment methods do you accept?
- I accept payment by cheque or paypal, please message me if you have any problems paying by these method.